SYNEX BIOSYSTEMS

Privacy Policy

Last updated: 16 June 2026

1. Data controller

LINKUP DINAMIC, S.L. (hereinafter, "Linkup"), operator of the Synex Harmonizer product.
Tax ID: B10879880
Registered address: Av. Tarragona, 18, 1º 2ª, 08720 Vilafranca del Penedès (Barcelona), Spain
Contact email: info@linkup.cat

2. What data we process

We process the data you provide when you fill in the contact / demo request form:

We do not request special categories of data. Please do not include sensitive personal data or confidential information in the details field.

3. Purpose

We use your data solely to handle your request, reply to you and, where applicable, manage the pre-sales contact (arranging a demo or evaluation). We do not use it for automated decision-making or profiling.

4. Legal basis

Processing is based on your consent (Art. 6(1)(a) GDPR), given when you submit the form, and on our legitimate interest (Art. 6(1)(f) GDPR) in responding to a contact request in a B2B professional context.

5. Recipients and processors

We do not sell or trade your data. To deliver the service we rely on providers acting as data processors:

Amazon Web Services (AWS)Processes the form submission and sends the notification email (Lambda and Amazon SES), entirely within European Union regions.
Zoho Mail (Zoho Corporation B.V.)Mailbox, European Union region, where the request notification is received.

6. International transfers

We do not carry out any international transfers of your data. All processing (receiving the form, sending the email and the destination mailbox) takes place on servers located within the European Economic Area.

7. Retention

We keep your data for as long as needed to handle your request and manage any resulting relationship. Once concluded, it is kept blocked for the applicable legal limitation periods and then deleted. You may withdraw your consent at any time.

8. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to info@linkup.cat.

If you believe your rights have not been properly addressed, you may lodge a complaint with the Spanish Data Protection Agency, AEPD (www.aepd.es), or your local supervisory authority.

9. Cookies and local storage

This site uses no tracking cookies and no analytics tools. We only use technical local storage in your browser to remember your selected language, which is exempt from consent under Art. 22(2) of the Spanish LSSI-CE.

10. Changes to this policy

We may update this policy to reflect legal or service changes. The date of the latest version is shown at the top.